STANDARD ONE YEAR MANUFACTURER WARRANTY:
Spike warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year from the original purchase date. Spike agrees, at its discretion during the warranty period, to repair a defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge.
The electrical panel has a 1 year parts warranty. If a problem occurs please reach out to Spike’s tech support team. Spike and eBrewing (panel builder) will help diagnose your issue and send replacement parts as needed. The buyer will be responsible for any part installation. The standard maintenance procedures dictated by the user manual should be followed and documented to avoid issues and to prolong panel life.
This warranty does not include:
· Any condition resulting from incorrect or inadequate maintenance or care
· Damage resulting from misuse, abuse, negligence or accidents
· Normal wear and tear
If for any reason you have issues with your new Spike Nano please reach out to our customer support team HERE. We pride ourselves on having industry leading customer support and pledge to make sure our products perform for you each and every brew day.